“300 Days of La mela” Promotion

1. Name and Organiser

Name of the Promotion: "300 Days of La mela".

Organiser: Limited Liability Partnership "La Pomme Group", BIN 240940003095, Republic of Kazakhstan, 050040, city of Almaty, Bostandyk district, Al-Farabi avenue, building 41/3-67, info@lamelacosmetics.com, +7 701 013 0748.

These Rules have been adopted in accordance with the Regulation on the Conduct of Promotions and form an integral part of the Public Offer for the period of the Promotion.

2. Period of the Promotion

Start: 11th of October 2026, 00:00 (UTC+5).

End: the moment at which 300 (three hundred) valid entries have been registered, but in any event not later than 25th of December 2026, 23:59 (UTC+5).

The Promotion ends upon the occurrence of either of these two events, whichever occurs first.

3. Territory in which the Promotion runs

The Republic of Kazakhstan. The Promotion applies to Orders with delivery within the territory of the Republic of Kazakhstan placed on the Website shop.lamelacosmetics.com.

4. Participants in the Promotion

Legally capable individuals who have attained the age from which the legislation of the Republic of Kazakhstan permits the independent conclusion of transactions of this kind, and who have placed and paid for an Order on the Website on the terms of section 5 of these Rules.

5. Conditions and procedure of participation

5.1. What has to be done. Place on the Website an Order that includes at least one shampoo and at least one conditioner from any La mela line, and pay for it.

5.2. Entry. Each paid Order meeting the condition of clause 5.1 is automatically registered as one entry in the Promotion. Separate registration, sending a receipt, subscribing or any other action is not required.

5.3. Multiple entries. The number of entries from a single participant is not limited: each subsequent Order meeting the condition of clause 5.1 is registered as a separate entry and increases the participant's chances.

5.4. Entry number. An entry is assigned a sequential number from 1 to 300 at the moment payment for the Order is confirmed. The number is communicated to the participant on the Order confirmation page and in the Order acceptance e-mail.

5.5. The total number of entries is limited to three hundred. The acceptance of entries stops at the moment the three hundredth number is issued. Orders paid for after that moment do not take part in the Promotion, of which the Buyer is notified on the Website before the Order is placed.

5.6. When an entry is cancelled. An entry ceases to be valid and does not take part in the prize draw if:

• the Order has been cancelled before the Goods were handed over for delivery — on the initiative of either the Buyer or the Organiser;
• the Buyer has refused to accept the Order or has not collected the shipment within the storage period;
• a return of the Goods and a refund have been made under the Order, as a result of which the Order no longer contains both a shampoo and a conditioner.

The participant is notified of the cancellation of an entry at the e-mail address given when the Order was placed.

5.7. The number of a cancelled entry is not transferred to another participant. The number of entries displayed on the Website reflects the number of valid entries at the current moment and may both increase and decrease.

5.8. The acceptance of entries is not resumed. If, after the three hundredth entry has been registered, some of the entries are cancelled, the acceptance of new entries does not reopen; the prize draw is held among the valid entries.

5.9. Participation in the Promotion is free of charge and does not require the payment of a fee or any other consideration over and above the cost of the Goods being purchased. The price of the Goods is not increased during the period of the Promotion on account of its being held.

6. Prize

One main prize: a smartphone — Apple iPhone 18 Pro Max, 256 GB, Burgundy — new, in the factory packaging, with the manufacturer's warranty.

The prize is purchased by the Organiser in advance. The prize is not replaced by a cash equivalent. The Organiser has the right to replace the prize with one of equivalent value and consumer characteristics only if the model stated proves to be unavailable for purchase for reasons beyond the Organiser's control — with notice on the Website.

Number of prizes: 1 (one).

7. Procedure and time limit for determining the winner

7.1. The winner is determined by random selection using the independent random number generation service RANDOM.ORG in the manner established by sub-clause 5.3.3 of the Regulation on the Conduct of Promotions.

7.2. Only the anonymised sequential numbers of the valid entries are transferred to the service. The personal data of participants — surname, first name, telephone number, e-mail address, delivery address — are not transferred to the said service. The mapping between an entry number and a participant is kept only by the Organiser within the territory of the Republic of Kazakhstan.

7.3. Date of the prize draw: within 5 (five) business days of the date on which the Promotion ends, determined in accordance with section 2 of these Rules.

7.4. If fewer than 300 entries have been registered by the final end date of the Promotion, the prize draw is held among all the valid entries within the same period. An insufficient number of entries is not a ground for cancelling or postponing the prize draw.

7.5. The prize draw is recorded on video. The result of the prize draw — the number of the winning entry and the RANDOM.ORG confirmation — is published on the Promotion page on the Website within 1 (one) business day after it is held.

8. Informing the winner and awarding the prize

8.1. The Organiser contacts the winner using the contact details given when the Order was placed, within 2 (two) business days of the date of the prize draw.

8.2. If the winner cannot be contacted within 10 (ten) calendar days after no fewer than three attempts through different channels of communication, or if the winner has declined the prize, the Organiser holds a repeat prize draw among the remaining valid entries in the same manner.

8.3. In order to receive the prize, the winner presents an identity document and signs a prize handover certificate.

8.4. The prize is awarded in the city of Almaty or is sent to the winner at the Organiser's expense to an address within the territory of the Republic of Kazakhstan — as agreed with the winner. Time limit for awarding: within 20 (twenty) business days of the date on which the winner confirms their agreement to receive the prize.

8.5. Taxes. The obligations of a tax agent in respect of income in the form of the prize are discharged by the Organiser in accordance with the Tax Code of the Republic of Kazakhstan. No additional payments are charged to the winner.

9. Personal data

9.1. The processing of participants' personal data is carried out in accordance with the Privacy Policy and the Consent to the Processing of Personal Data.

9.2. The Promotion does not require any personal data over and above those given when the Order is placed.

9.3. Publication of information about the winner. The winner's first name and the first letter of their surname are published on the Website and on the brand's official account only where the winner has given separate consent, in writing or by e-mail. A refusal to consent to publication does not deprive the winner of the right to the prize.

10. Other conditions

10.1. The Promotion is not a lottery: in accordance with Article 1 of the Law of the Republic of Kazakhstan "On Lotteries and Lottery Activities" dated 9 April 2016 No. 495-V, a prize draw aimed at stimulating the sale of goods does not constitute a lottery.

10.2. The Organiser has the right to terminate the Promotion early or to extend it by placing a notice on the Website not later than the date on which the changes take effect, provided that it observes the rights of participants who have already registered entries on the conditions then in force.

10.3. The Organiser shall not be liable for a participant's failure to receive notices as a result of the participant giving incorrect contact details, nor for failures of communication networks and postal services that are beyond the Organiser's reasonable control.

10.4. In all matters not regulated by these Rules, the Regulation on the Conduct of Promotions and the Public Offer apply.

10.5. Questions concerning the Promotion: info@lamelacosmetics.com with "300 Days Promotion" in the subject line, telephone +7 701 013 0748, daily from 09:00 to 20:00 (UTC+5).

10.6. The Promotion is in no way sponsored, endorsed, administered by, or associated with Meta Platforms, Inc. or its services Instagram and Facebook. The participant releases that company from any liability connected with the conduct of the Promotion.

Language of the document

This document is published in the Kazakh, Russian and English languages. Legal force is vested in the Kazakh and Russian texts, which have equal legal force.

The English text is published for the convenience of foreign customers, has no legal force and shall not apply in the event of any discrepancy with the Kazakh and Russian texts — in such case the Kazakh text shall prevail.

Any discrepancy between the texts shall be eliminated by publishing a corrected edition.